Proactive real-time tracking of your customer & stakeholders relationship health
Connect and drive the business from the customer and stakeholders journey and create realistic targeted improvement plans
Update your organisation DNA and prepared for the future with an innovative experience driven approach
We know how hard is to keep everyone happy around you, customers, colleagues, employees, investors, analyst and society. That’s why, no matter your size, our team is prepared to help you to go back to the path of consistently exceed stakeholders expectations. 
Practical Business Insight reconnected and applied to your business.
Let Xapience help you exceed expectations and create more meaningful relationships with your stakeholders.
He is the kind of person who loves listening to people, increasing the potential for new ideas. A devoted parent of two children and happy husband with an Executive MBA and years of international business experience, lately oriented to the CX science.
This family guy, Executive MBA and multifaceted professional had successfully managed restructuring operations and business transformation which delivered tangible and sustainable results focus on the customer. With over 20+ years of managing teams and projects in the service area, Fabrizio is expert and passionate about CX.
She is the one that keeps Xapience digital marketing on, lovely mother, wife and business woman, this BSc Business Administration with Human Resource Management millennial loves the social media and help us to communicate with the world.
She is passionate about the world of CX, Digital CX and new technologies; Telecommunications Engineer with an MBA and years of international business experience. She believes that we get the power to change everything and for this, we just have to know the better way.
He has nearly 30 years of experience in telecommunications projects for big multinational enterprises solutions.
Acting mainly as project manager, service manager and presales, Luis is our specialist in post-sales. Keep calm, we will support also the implementation of your projects and left it up and running for a long time.
This experienced Technology lover has more than 20 years of flying around the world implementing complex IT projects across large multinational companies especially in America, Europe, and Asia, also founded three startup business over the last 10 years and leading our IT Practice with all his great vision of the world from the business and Hightech perspective.
He is a professional with 20+ year of international experience in telecommunication projects. Strongly oriented to listen to the customer to improve their satisfaction, with a privilege to advise on time management of multidisciplinary and multicultural teams.
He has over 20 years of experience leading strategic financial planning processes (Budget, CapEx & OpEx Controlling, reporting to main headquarters, Strategy). During the last 5 years, he has led change processes in the area of financial planning and budgeting as well as in portfolio of investments.
Alastair has a career spanning a broad range of corporate and SME business environments. He has a keen interest in understanding customer behaviour and has successfully structured and managed commercial resources across multiple communication platforms to deliver strategic objectives.
Xapience Team
+44 1628788207
Mon - Fri, 8:00-22:00